Date Played: September 7, 2009
3.0 out of
1st the good...I have played Rutgers 25+ times over the last 5 years and the course is always in very solid condition...especially considering the amount of play that the course gets. The green fees are very reasonably priced and the course is challenging but fair. With its wide fairways and lack of water hazards the course is very playable for all levels...
Now the bad...and it is VERY bad...The course advocates fast play which I am all for. They have a lot of the college students out on the course acting as rangers to keep up the pace of play. Again, I am all for that. What happened to us today though was absolutely unacceptable, unwarranted and unnecessary. After 6 holes we were notified by one of the rangers that we were 6 minutes behind their expected pace of play and that if we did not pick up our pace they would have to take action. We picked up our pace immediately...only to have another ranger on the 7th green waiting for us. He informed us that we were now 8 minutes behind their expected pace, which was completely inaccurate there were no complaints from the golfers behind us...who had to wait on us to hit only once over the 1st 7 holes. My foursome were all decent golfers too...between 15-20 handicaps...far from beginners and very respectful of the rules and time etiquette. The 2nd ranger told us that since we were 8 minutes behind their expected pace...we had to completely SKIP the 8th hole and go straight to the 9th hole. Their expected pace of play is 2 hours for each 9 holes. We teed off at 10:30am and reached the 8th tee at 12:10pm so we were well on our way to finishing inside of 2 hours. When we finished our round, feeling rushed the entire day by the rangers, all four of us went to the pro shop to give our side of the issue. We told the assistant manager and manager that though we are all for keeping the pace of play up...the way that they had their multiple rangers (must have been 8 of them on the course walkie-talkie-ing too each other) approach us, follow us and berate us was over the top, completely without merit, and way too aggressive. They pretty much ruined a fun round of golf for all of us. Rather than understanding that we were all repeat patrons who enjoyed their course and empathizing with us...They both took the opposite route. They treated all of us with smugness,arrogance,self-entitlement and disdain, blaming us for having to have their rangers chastise us. When we told them that we would never play their course again because of how we were being treated by them...they said fine. With the economic times that we are all currently battling you would think that long time patrons would be shown respect, empathy, and appreciation. We were basically shown the door because they feel that they do not need our business. There are many fine course in the South Jersey area where you will be treated with appreciation. I highly recommend nearby courses like Quail Brook, Eagle Ridge and Cranbury over Rutgers. Not because they are better courses...they are comparable facilities-wise but far better in terms of appreciation and respect for their consumers.