Date Played: September 3, 2012
2.0 out of
My friends and I always make it a point to play Lighthouse whenever we are in OC for our summer vacations, and I won't go back!!!
We were planning on playing Bear Trap Dunes on Monday, Sept. 3rd, but the course closed when a thunderstorm came through.
The VERY FIRST course I thought of playing after we left Bear Trap was Lighthouse. When we arrived at Lighthouse, I heard one of the starters say, "yeah, these two guys are dressed like golfers," meaning my friend and I, and assuming we were going to keep them there longer than they wanted to be when the sun was shining in the later afternoon. The golf shop staff were professional, as always...and VERY courteous! The men and women in your pro-shop have always been the BEST when it comes to customer service!!!
The starters, however, had MAJOR attitude with us showing up at 4pm for playing golf, even after I tipped one guy $5 for doing nothing. I asked if we could please squeeze 12 holes and he didn't respond, just gave me a "look." We were even 26 minutes ahead of schedule according to our cart's GPS after 9 holes.
If your starters don't want to be there when dusk comes at a golf course, find another job!!! I've worked at golf courses and you shouldn't have attitude when you are there late, that's the nature of the business. If the golf course didn't want us out there, and we were such a hassle to everyone, why didn't anyone say anything to us before we started??? We would have putted or just hit the driving range.
When we finished 11 holes because of darkness, we played 18 on the way in. When we drove all the way back and came down 18 and the starter came out and said, "what is wrong with you two, you don't look like guys that would do this??!!" "You kept us here too late," yelling at us at the top of his lungs. I didn't get his name but he was an older guy with glasses and dark hair. He rushed us off the golf course and we just picked up our balls. I told him to "smile, it was a holiday."
On top of all this, the greens were the worst I have ever seen at Lighthouse and don't look like they have been kept up lately.
I think the older guys starting need some lessons in customer service...I've never seen any staff member at Lighthouse have attitude the way they did!! NEVER AGAIN WILL I PLAY THERE!!!